Open resources 📾

Open Universal Design Resources for Inclusive and Nonclusive Products, Services, Architecture and Accessibility Innovation – Downloadable Tools, Guidelines, Case Studies, and Lived Experience Reflections

I do many presentations, both within and outside academia. When I present, I often use photographs I have taken or illustrations I create when writing papers or as part of preparing for a lecture. I frequently get asked if people can use my material. I always reply, "Yes, of course, you can." On this site, I gather and share the material I use most.

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Want to use one of the photos, illustrations or videos on this site in your teaching? Please go ahead. Or in a presentation or video? Please do, and I would love to hear about how you use them and to get your feedback!

I appreciate attribution in some form, i.e., that you tell where you got the material from ("Per-Olof Hedvall"), but it is not mandatory.

For more about this Open Educational Resource and Licensing, see the About Page.

Photos

I have taken all the photos on this site. Please feel free to use them as you like.

Illustrations

Some of my most-used and requested illustrations are available on this page, along with some thoughts behind them and how I use them in my teaching and lecturing.

N.B. The descriptions of the different illustrations below are very brief. Please refer to the papers I list for in-depth exploration.

All vs most vs some vs none – have we built our society on too narrow a base?

Below is an illustration that I frequently use in my presentations. It is based on a bell curve over the population, where most individuals are in the centre while some individuals are on the edges, excluded/marginalised. This way of thinking is the foundation for how accessibility and usability are conceptualised in standards and guidelines.

I use this illustration to highlight, for instance, that while most people are at the centre, this is not where we can learn the most about what flexibility is needed to acknowledge and support human diversity. At the outer edges, among "extreme users", "edge cases", "fringe cases", etc., that's where the people who can provide knowledge regarding what they struggle with and what supports them can be found. That's also where the current non-users are. In the documentary "Objectified", Dan Formosa says, "If we understand what the extremes are, the middle will take care of itself." More information about the documentary is on Gary Hustwit's website. You can watch it for free over at DocumentaryHeaven.

Illustration of a bell curve with delimitations. Most people are in the centre, while some persons are on the outside, i.e. excluded/marginalised.

📑 The illustration is used in:

  • Hedvall, P.-O., StĂ„hl, A., & Iwarsson, S. (2025). Accessibility, usability and universal design – still confusing? Harmonisation of key concepts describing person-environment interaction to create conditions for participation. Disability and Rehabilitation, 1–10. https://doi.org/10.1080/09638288.2025.2491831.
  • Hedvall, P.-O., Price, M., Keller, J., & Ericsson, S. (2022). Towards 3rd Generation Universal Design: Exploring Nonclusive Design. UD2022, Italy.

Collingridge's dilemma

I sometimes relate to "Collingridge's dilemma" in my talks. He said:

"When change is easy, the need for it cannot be foreseen; When the need for change is apparent, change has become expensive, difficult, and time-consuming." – David Collingridge

Collingridge dilemma. Two intersecting curves. When the control (peak to the left) over the decisions/technology is at its highest, the knowledge (peak to the right) regarding their effects is at its lowest.
Collingridge dilemma. When the control over the decisions/technology is at its highest, the knowledge regarding their effects is at its lowest.

For someone working with access and use, like me, it is easy to recognise a similar dilemma: accessibility, usability and universal design need to be part of the design process from the very start when the least is known about the end results, and the potential for access and use is at its highest.

📑 References:

  • Collingridge, D. (1980). The social control of technology. Frances Pinter ; St. Martin’s Press.
  • Genus, A., & Stirling, A. (2018). Collingridge and the dilemma of control: Towards responsible and accountable innovation. Research Policy, 47(1), 61–69. https://doi.org/10.1016/j.respol.2017.09.012
  • Hedvall, P.-O., StĂ„hl, A., & Iwarsson, S. (2022). TillgĂ€nglighet, anvĂ€ndbarhet och universell utformning. In V. Denvall & S. Iwarsson (Red.), Participation (p. 151–181).

Accessibility, Usability, and Universal Design

The terms Accessibility, Usability and Universal Design all play essential roles in what a person can do and contribute to. In the book "Participation", my colleagues and I elaborate on how the terms are conceptualised and how they relate to each other.

Three circles put on top of each other in a hierarchy. At the innermost position we find "Accessibilty". Outside of that "Usability", and the outermost circle is "Universal Design".
Accessibility, Usability, and Universal Design – three related concepts.

In my teaching, I use the model to describe how the three concepts provide different foci that all are essential as conditions for what a person can do and contribute to, i.e., for participation.

The three concepts: Accessibility, Usability, and Universal Design, their respective foci, that together make up the conditions for participation.
The three concepts: Accessibility, Usability, and Universal Design, and the way they highlight different aspects of what makes up the conditions for participation. (See reference below)

📑 Main reference for this illustration:

  • Hedvall, P.-O., StĂ„hl, A., & Iwarsson, S. (2025). Accessibility, usability and universal design – still confusing? Harmonisation of key concepts describing person-environment interaction to create conditions for participation. Disability and Rehabilitation, 1–10. https://doi.org/10.1080/09638288.2025.2491831.

What do categorisations create?

One of our main research themes during the last years is "categorisation". In our research, we explore what categorisations create and what characterise categorisations that do not lead to inequality and stigma. In the pictogram below, I highlighted the separation into "woman" and "man" on toilet doors.

📑 References on categorisation:

  • Ericsson, S., Wojahn, D., Sandström, I., & Hedvall, P.-O. (2020). Language that Supports Sustainable Development: How to Write about People in Universal Design Policy. Sustainability, 12(22), 9561. https://doi.org/10/ghrshm
  • Ericsson, S., & Hedvall, P. O. (2024). Situation, Non-categorisation, and Variation—Conveying Nonclusion Through Text and Image. In Difference – Sketching, Visualising and challenging Universal Design in Sweden (Vol. 19, pp. 31–50). Design for All Institute of India.
  • Hedvall, P. O., & Ericsson, S. (2024). From Inclusive to Nonclusive Design – A Shift in Categorisation. In Difference – Sketching, Visualising and challenging Universal Design in Sweden (Vol. 19, pp. 10–30). Design for All Institute of India.

The Problem with Inclusion

Inclusion involves choice. It is always done to someone by someone else. The illustration below is an attempt at capturing of being “included”.

A large person leaning over and looking down at a small person in a wheelchair.
Inclusion is always done to someone by someone.

📑 Main Reference:

  • Hedvall, P.-O., & Ericsson, S. (2024). The Problem with “Inclusion”? It Is Done to Someone by Someone. In Universal Design 2024: Shaping a Sustainable, Equitable and Resilient Future for All (pp. 18–25). IOS Press. https://doi.org/10.3233/SHTI240978.