Table with a cup of coffee and on the table a sign with a person in a wheelchair.
Picture 1. Coffee. And a sign with a person in a wheelchair.

Coffee with crip?

Per-Olof Hedvall

I recently wrote about our stay at the ILUNION Malaga. Overall, it was a delightful experience that we all enjoyed. What stood out was what didn't stand out: the high level of accessibility, ready to be used when needed but otherwise waiting silently.

All too often, what is accessible is highlighted and marked with wheelchair symbols, which was not the case at this hotel. Because of that, I got surprised the first time we visited the restaurant. At breakfast, the staff assigned us a table with a sign of a person in a wheelchair on it (Picture 1). The table was placed quite near the breakfast stations. After looking around, I realised that most of the tables in the restaurant would not work that well for someone using a wheelchair. I guess that the inaccessibility of some of the tables created a situation where the hotel had to mark the tables that were accessible.

But, because of the tacit accommodation that otherwise characterised the hotel, the signs stood out in stark contrast. As a researcher in accessibility and Universal Design, I found the experience particularly memorable. Looking ahead, I think we will need signs in certain situations, such as at the wide parking slots near entrances. But, as society becomes more and more accessible, how many signs can there be?

Maybe silent preparedness for difference and diversity is the future? My colleagues and I recently wrote a paper on what we called "Nonclusive design", to be presented at the UD2022 conference. In the paper, we outlined seven shifts in foci or seven shifts in design practice:

Nonclusive design means design that resists categorisations of bodies/roles and that does not come with predefined or presupposed limits in terms of who it is meant for. We have outlined seven themes characterising the shift towards nonclusive design. The concept directs attention to context instead of the individual, focusing on possibilities, functions and facilities. It has a convergent character, highlighting variation and unity rather than separation. Nonclusive design presupposes awareness, knowledge and proactive development void of adaptism. It incorporates human variation without reiterating patterns of norm-deviation. (Hedvall, et al., 2022)

In the silence reside openness, acknowledgement and recognition without predetermined limits regarding people, bodies, and roles. To achieve such a future, no doubt will take just as much knowledge as today and the active involvement of persons with direct knowledge regarding what supports a society for all. The ILUNION Malaga is only the second establishment I have encountered with such a high level of accessibility. The other one is the Danish Disability Organisations' office complex on the outskirts of Copenhagen, "The world's most accessible office building".

What characterises both of them? That the design processes were initiated and owned by disabled people's organisations. Interestingly, it is also similar that you have to look hard to find a single sign with a wheelchair on it. I am not sure if this is the beginning of a pattern. This is something we explore in our current research on "The Syntax of Equality", funded by Vinnova, the Swedish innovation agency. More on that later.

Hedvall, P.-O., Price, M., Keller, J., & Ericsson, S. (2022). Towards 3rd Generation Universal Design: Exploring Nonclusive Design. UD2022, Italy.